Terms & Conditions
1. Type of Service.
Type of Service. Your foreign cash is provided by rapidoFX. You will need to place your foreign currency(ies) order online, agree to the terms and conditions, and make a full payment for the purchase either by e-transfer or debit/Interact payment prior to receiving the foreign cash.
Delivery. Deliveries will be done by designated drivers of rapidoFX, delivery times and options will be given prior to the purchase confirmation. rapidoFX can refuse the delivery without any pre-condition and will provide a full- refund. If the first delivery attempt is failed within previously agreed time frame due to the client’s absence, rapidoFX will charge additional delivery charge to make the second delivery attempt.
3. Upon Delivery.
Upon Delivery. You will be asked to show government issued photo ID to verify your identity. You will be given an opportunity to verify the foreign cash. And you will be asked to sign the receipt upon successful delivery.
4. Purchase of Foreign Currency.
Purchase of Foreign Currency. You will be given an option to purchase foreign cash in one of the available foreign currencies (no Canadian Dollars will be allowed to be purchased). The exchange rates we offer for the purchase of foreign currency on rapidoFX.com will be displayed to you prior to completion of your Transaction. Exchange rates change from time to time and are not final until the Transaction is completed. The supported currencies are subject to change due to the availability by the suppliers, and we reserve to add or change any of the currencies at any time.
5. Foreign Exchange Rates for Transactions.
Foreign Exchange Rates for Transactions. Foreign exchange rates are set by rapidoFX. Once you place the order, at shown rate on the screen, we will not be able to adjust the rates and/or cancel the order because of the rate fluctuations.
6. Order Completion.
Order Completion. We cannot process your order or provide you with the foreign cash unless we are able to obtain all required information and confirm your identity in accordance with our policies. We may require additional information from you in order to complete your order and we have the right not to accept your order for any reason, including if we cannot obtain the required information or an exchange rate has been quoted in error. Your purchase is not complete until we receive full payment and send you a confirmation email that your order has been accepted. By placing an order, you confirm that the details contained in the order are correct.
7. Transaction Limits.
Transaction Limits. The following Transaction limits will apply for your purchases:
- Minimum Canadian dollar equivalent of $500 (one or more
currencies combined total)
- Maximum Canadian dollar equivalent of $2,999 (one or more
currencies combined total)
- Daily (24-hour) maximum point of sale purchase limit $2,999
Restrictions. The Website, rapidoFX applications, and the services are only available to individuals aged 18 years or over who are resident in and accessing the service from Canada. The Service may only be used to order foreign cash for personal or business travel and not for speculative, investment or any other purpose. By ordering foreign cash from rapidoFX, you confirm that you have read and understood terms and conditions and agree to be bound by them and to comply with all applicable provincial and federal laws and regulations. Currently, this service is provided in certain geographic parts of the province of Ontario.
Trademarks. “rapidoFX”, “rapidoFX Logo” are registered trademarks of rapidoFX. You may access the Content and rapidoFX applications for private, non-commercial use of the facilities offered. You may not otherwise copy, transmit, display, perform, distribute (for compensation or otherwise), license, alter, store or otherwise use the Content and rapidoFX applications for any reason. Linking to rapidoFX applications (whether to the home-page or otherwise and including framing) is permitted only with the prior written consent of rapidoFX in each and every instance.
10. Personal Information and Payment Security.
Personal Information and Payment Security. By using rapidoFX applications, you consent to such collection and use and warrant that all information provided by you is accurate. You agree that we may use your personal information provided by you in order to conduct appropriate anti-money laundering and fraud checks. All e-transfer and debit card holders are subject to digital validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment or if your e-transfer is flagged as fraud by your financial institution, your order will not be accepted. To place an order, follow the instructions on the ordering screen. You are able to correct errors or cancel your order up to the point at which you click on “Submit Order”. A contract between you and rapidoFX is formed only when we send you a confirmation email that your credit/debit card or e- transfer has been accepted. Please print a copy of the confirmation for your records or store the confirmation email in a safe place, as it may be your only record of your transaction. If you do not receive a confirmation number and / or email, it is likely that your order has not been received or that your order has not been accepted by rapidoFX. In this case, please contact our customer service department in order to verify this.